P.O. Box 16852
Bristol, VA 24209-6852
PATIENT INFORMATION & POLICIES
We encourage those who have a primary care provider, health insurance, and/or prescription benefits to use the resources already available to them. Those who have adequate resources will likely be referred back to their usual providers.
*Please note, there are certain items we are unable to provide free of charge if you have health care insurance.
We are a Free Clinic
Crossroads Medical Mission does not charge for the services we provide*. We accept walk-in patients at every daytime site. Please review our schedule and sites to find out the best location and date for you. Our goal is to see everyone who wishes to be seen. We reserve the right to turn walk-in patients away if our capacity or resources are exceeded. In such cases we will try to accommodate those patients at other sites.
Make an Appointment
Patients with appointments are given priority over walk-in patients, though not over emergencies. If you know that you will be unable to make to your appointment, we ask that you call the office as soon as possible to cancel so that others may schedule. Patients who are late for their appointments will be seen as a walk-in.
Controlled Substance Policy
We do not write prescriptions for controlled substances (narcotics, tranquilizers, etc) as a general rule. We do not carry any controlled substances with us.
Why we ask about your financial status
We may ask you about your financial status. We do not charge for our services, nor do we bill insurances. However, we expect that patients will provide accurate contact information and disclose any health insurance if such is applicable. We must provide such information if any lab testing is performed*.
We will not tolerate any abuse towards our staff, our volunteers, or our referring providers by patients or their family members whether it be person, on the phone, or by any other means. We reserve the right to not see such patients.